Account Manager (Lagos) @ RedCloud Technology
Job Description
Jobs in Lagos, Nigeria.
Main Responsibilities
- Ensure the efficient and timely delivery of solutions that align with customer needs and objectives.
- Act as a liaison between Product Engineering and Pre-Sales Teams to ensure technical issues are resolved accurately and promptly during the pre-sales process.
- Support the recruitment, evaluation, and overall management of Field Activation Officers within the assigned region.
- Provide sales assistance and/or professional services for successful implementation.
- Build and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Communicate clearly the progress of monthly and quarterly initiatives to both internal and external stakeholders.
- Forecast and monitor key account metrics.
- Gain a thorough understanding of the FMCG distribution chain from start to finish.
- Track and analyze customer usage of the product to optimize performance.
- Collaborate with the Sales team to onboard new clients and nurture relationships with existing clients.
Required Experience
- Strong knowledge of digital solutions in Payments, Ordering, Marketing, and B2B marketplaces.
- Proven ability to effectively communicate, present, and influence at all organizational levels, including executives and C-suite.
- Experience in delivering customer-centric solutions.
- Excellent skills in listening, negotiation, and presenting.
- Deep knowledge of digital technologies.
- Strong attention to detail with a focus on meeting deadlines.
Benefits
- Join a leading eCommerce solutions provider and be part of a rapidly growing global company that values ambition and creativity.
- Competitive salary package.
- 25 days of annual leave, increasing to 26 days after one year of service.
- Company-provided equipment.
Source: From Company Career Portal/Other Job Boards.
https://careers.redcloudtechnology.com/jobs/5425089-account-manager
