Area Manager – MFC Ops @ Glovo Nigeria

Others

Lagos, Nigeria

January 16, 2025

Full Time

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Jobs in Lagos, Nigeria.

The Journey

Launch grocery retail stores from the ground up in your city.
Oversee and manage grocery retail stores, continuously improving i) functionality, ii) service levels to meet Customer Experience goals, while focusing on iii) growth.
Manage staffing plans, schedules, quality initiatives, and process improvements necessary to support operations.
Lead a team of Supervisors, ensuring smooth operations across shifts in a fast-paced, time-sensitive environment.
Set clear expectations and requirements for Retail Store Managers, Supervisors, and Pickers.
Monitor performance through metrics, provide feedback, and hold Retail Store Managers and Supervisors accountable for their teams’ performance.
Proactively share best practices across all Retail Stores and shifts.
Collaborate with teams such as HR, Category Management, Finance, Facility Contractors, Safety, and LiveOps to implement initiatives that will drive retail store growth.
Oversee the maintenance of health and safety standards in the working environment.
Achieve stock accuracy targets.
Continuously assess departmental goals, work processes, available labor, and production goals on a daily basis.
Improve quality, eliminate errors, and reduce business costs.
Track and report key performance indicators (KPIs) on a weekly basis.
Perform administrative duties and additional functions as required by management.
Ensure positive P&L results.

What You Will Bring To The Ride

A proven track record in a high-volume, fast-paced grocery chain, distribution, or logistics environment.
3-5 years of experience in retail management, leading multidisciplinary teams.
Proficiency in both the local language and English.
Experience with Six Sigma tools and Lean techniques is preferred.
An empathetic, inclusive, and curious attitude.

Source: From Company Career Portal/Other Job Boards.

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