Head of HR & Administration @ Excel and Grace Consulting

Job Description

Jobs in Port Harcourt, Nigeria.

Job Overview

• The Head of HR & Administration is responsible for overseeing all human resources and administrative functions within the hospital.
• This includes managing staffing, employee relations, policy implementation, payroll, recruitment, training, compliance with healthcare regulations, and day-to-day operations related to administrative services.
• The role ensures that the HR and admin departments run smoothly, supporting hospital operations and aligning with the strategic goals of the organization.

Key Responsibilities

• Oversee the administration and human resources functions, including recruitment, onboarding, performance management, and staff welfare.
• Develop and implement HR policies, procedures, and programs to ensure a positive work environment and compliance with labor laws.
• Coordinate administrative activities such as facility management, logistics, and general services to support hospital operations.
• Collaborate with department heads to identify staffing needs and develop training and development programs.
• Develop HR policies and procedures aligned with organizational goals.
• Oversee talent acquisition, retention, and succession planning.
• Manage employee benefits, compensation, and performance management systems.
• Oversee the development and delivery of training programs for staff.
• Ensure that the hospital meets continuing education and certification requirements for medical staff.
• Ensure efficient operation of administrative services such as patient admissions, records management, and billing coordination.
• Handle contracts, vendors, and procurement processes.
• Implement employee engagement and recognition programs.
• Ensure compliance with labor laws and regulations.
• Lead initiatives to promote diversity, equity, and inclusion.
• Monitor employee performance, handle grievances, and foster a culture of engagement and productivity.

Educational Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
• A Master’s Degree (MHA, MBA, or related field) is preferred.

Specific Certifications:

• Certification in Human Resources (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).
• Certification in Healthcare Administration (e.g., CHHR, Certified Healthcare Administrator) is preferred.
• First Aid/CPR certification is a plus.

Specific Skills and Experience:
Skills:

• Strong leadership, communication, and interpersonal skills.
• In-depth knowledge of healthcare regulations and labor laws.
• Excellent problem-solving and conflict-resolution abilities.
• Proficiency with HR software and MS Office Suite.
• Budgeting and financial management skills.
• High attention to detail and organizational skills.

Experience:

• Minimum of 5 – 7 years’ experience in HR or administration, with at least 3 years in a leadership role in a healthcare setting.
• Proven experience in HR management, including recruitment, training, performance management, and conflict resolution.
• Experience in managing administrative services in a medical facility or hospital.
• Knowledge of HIPAA regulations, employee benefits, and healthcare-specific compliance standards.

Preferred Gender:

• Female for gender balance

Results Expected:

• Effective administration and HR operations.
• High employee engagement and satisfaction.
• Compliance with labor laws and HR policies.
• Efficient facility and logistics management.

Parameters to Measure Performance:

• Employee retention and turnover rates.
• Compliance with HR policies and labor laws.
• Staff feedback and engagement levels.
• Efficiency in facility and logistics management.

Source: From Company Career Portal/Other Job Boards.