HR Operations Officer @ ipNX Nigeria Limited

Human Resource
Lagos, Nigeria
January 15, 2025
Full Time
Application deadline closed.

Job Description

Jobs in Lagos, Nigeria.

Job Summary

We are looking for a Human Resource Operations Officer to join our team. As a key member of the Human Capital Management (HCM) team, the Employee Experience & Operations Officer will oversee HR operations and ensure an exceptional employee experience by developing and implementing strategies that enhance operational efficiency.

Responsibilities

  • Onboarding & Off-boarding:
    • Oversee the documentation process for new employees.
    • Manage the employee induction process.
    • Ensure availability of work tools for new staff.
    • Handle the staff separation process for departing employees and provide updates on final entitlements.
  • Staff Probation & Confirmation:
    • Monitor and track employee probation periods and confirmations.
  • HR Operations Correspondence:
    • Respond to requests for embassy letters, reference letters, loan letters, etc.
    • Retrieve data as requested by various departments.
    • Handle requests for reference checks from previous employers.
  • Staff Welfare:
    • Procure and distribute gift cards or cash gifts for employees on occasions such as weddings, births, or bereavements.
    • Analyze staff feedback from surveys to improve welfare initiatives.
    • Manage HMO (Health Maintenance Organization) registrations for new employees.
    • Process hospital change requests as needed.
    • Reconcile HMO invoices quarterly and requisition on PARIC.
    • Handle employee inquiries.
  • Employee Identity Management:
    • Issue employee ID cards.
    • Prepare and distribute complimentary cards for employees.
  • HR Analytics & Reporting:
    • Develop and analyze recruitment and people management metrics.
    • Ensure accurate and timely reporting of HR data and metrics.
    • Manage HR operations dashboards.
    • Provide HR data and reports to employees and departments as requested.
  • External Correspondence:
    • Maintain up-to-date employee records across all HR systems (e.g., HRMS, HR-Hive) and ensure proper management of employee files.

Qualifications and Requirements

  • BSC/HND (minimum of 2.2/Upper Credit) in Human Resources, Social Sciences, Arts & Humanities, or a related field.
  • Proficiency in HRMS systems and databases, with the ability to quickly adapt to new systems.
  • Strong administration and record-keeping skills.
  • At least 3 years of experience as an HR Generalist, with experience in HCM operations, office support, and governance/compliance.
  • Ability to identify and implement process improvements.
  • Excellent Microsoft Office skills and a strong aptitude for data reporting.
  • Exceptional communication and interpersonal skills (both oral and written).
  • Knowledge of labor laws.
  • Sound judgment, maturity, tact, and a strong sense of ethics and integrity.
  • Strong analytical and interpretive skills, with the ability to integrate information from diverse sources.

Source: From Company Career Portal/Other Job Boards.

https://docs.google.com/forms/d/e/1FAIpQLScQLAu7Zjz23nNpS51SegfasEzQr5wSWViOJeR6AP7sXiyFvQ/viewform

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