IT Administrator @ Olam Nigeria Limited

February 11, 2025

Job Description

Jobs in Kaduna, Nigeria.

Job Overview

The Regional IT Administrator is responsible for managing the IT infrastructure and operations within a specified region, ensuring all systems and services are optimized for performance, security, and reliability. This role requires a versatile individual with extensive knowledge of IT systems, excellent problem-solving abilities, and the capacity to thrive in a dynamic environment.

Key Responsibilities

  • IT Infrastructure Oversight:
    Manage the installation, configuration, and ongoing maintenance of both hardware and software. Ensure consistent network performance by actively monitoring and addressing any network issues. Implement and maintain critical security measures such as servers, firewalls, and antivirus programs to protect the IT infrastructure.
  • User Support and Training:
    Provide timely technical support to end-users, addressing both hardware and software issues. Lead training sessions to educate staff on IT policies, procedures, and best practices. Manage a helpdesk system to efficiently track and resolve support requests.
  • Continuous Improvement:
    Stay up-to-date with emerging IT trends and technologies, evaluating their potential value to the organization. Identify opportunities for process optimization and implement innovative solutions. Perform regular IT system audits to identify and mitigate risks.
  • Policy and Compliance:
    Develop and enforce IT policies and procedures to ensure adherence to industry standards and regulations. Ensure compliance with data protection laws and privacy regulations. Collaborate with legal and compliance teams to handle any IT-related legal matters.

Requirements

  • A Bachelor’s Degree in Information Technology, Computer Science, or a related field.
  • At least 5 years of experience in IT administration, including a minimum of 3 years in a regional or similar role.
  • Proven expertise in managing IT infrastructure and providing support services.
  • Strong knowledge of network protocols, systems, and administration.
  • Proficient in managing servers and network devices.
  • Experience with IT security tools and best practices.
  • Familiarity with helpdesk and project management software.
  • Excellent problem-solving, analytical, communication, and interpersonal skills.
  • Ability to work both independently and collaboratively as part of a team.
  • Exceptional organizational and time-management skills.

Source: From Company Career Portal/Other Job Boards.

https://careers.olamgroup.com/job/Kaduna-IT-Admin-Kaduna/1059426566/?