Operations Manager @ PalmPay Limited

Operation/Production

Lagos, Nigeria

January 14, 2025

Full Time

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Jobs in Lagos, Nigeria.

Responsibilities

Define and oversee the development of new product features while monitoring success metrics.
Collaborate with cross-functional teams to ensure alignment between product goals and business objectives.
Improve user experiences through research, feedback, and data-driven enhancements.
Work closely with customer service to resolve user issues and implement effective solutions.
Conduct market and competitor analyses to identify trends and maintain competitiveness.
Develop and prioritize a product roadmap that aligns with strategic business goals.
Optimize operational workflows to improve efficiency in product delivery and reconciliation processes.

Qualifications

Proven experience in operations management with a focus on customer acquisition.
Strong knowledge of customer acquisition strategies and techniques.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to interpret data and make strategic decisions.
Proven leadership and team management capabilities.
Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
Detail-oriented with strong data analytics skills.
Ability to work under pressure and meet deadlines.

Source: From Company Career Portal/Other Job Boards.

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