POS Technician (Kano) @Moniepoint Group

Job Description

What We Do

At Moniepoint, we are a customer-centric community committed to creating innovative solutions that redefine our industry. Our diverse product offerings, including credit and overdraft services, empower businesses to thrive. By leveraging artificial intelligence and data-driven insights, we make informed decisions and apply best practices to support our clients.

Curious about what makes Moniepoint an amazing place to work? Check out our posts showcasing how we foster a culture of innovation, teamwork, and continuous growth.

Job Purpose

The POS Technician is responsible for the repair, support, and maintenance of Point of Sales (POS) terminals and related devices. This role ensures the efficient operation of all POS terminals (Linux, Android, Mpos, and Kiosk) within our distribution network.

Responsibilities

• Collaborate closely with the hardware department to manage the end-to-end repair process.
• Provide second-level support for hardware-related issues.
• Manage and coordinate Terminal Repair Centers across the network.
• Perform other duties as assigned by the Line Manager.

Requirements

• Minimum of a B.Sc./HND in a relevant field.
• At least 2 years of experience in a similar role.
• Technical expertise in repairing PAX, Aisino, Smartpeck, and Topwise Terminals.
• Experience in the Agency banking sector is a plus.
• Strong computer skills, including proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Excellent communication and interpersonal skills.
• Ability to work independently with limited supervision.
• Self-motivated, with strong initiative and problem-solving abilities.
• Proficient in English.
• Resident in Kano State.

What We Offer You

• Culture: We put people first, prioritizing the well-being of every team member. At Moniepoint, all voices matter, and we create a culture of mutual respect, support, and collaboration.
• Learning: Our environment fosters growth, with a focus on knowledge sharing, ongoing training, and technical talks.
• Compensation: Enjoy a competitive salary, pension plan, health insurance, employee stock options, annual bonus, and other benefits.

What to Expect During the Hiring Process

• A preliminary phone interview with the recruiter.
• An interview with the Hiring Team.
• A final interview with a member of our Executive Team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

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