Process Improvement Analyst Position at Hull University, UK

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January 17, 2025
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Job Description

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Reference: UOH-TA-0331
Campus: Hull
Faculty/Area: Infrastructure Services
School/Department: Technology Services
Subject Group/Team: Enterprise Systems and Data Management
Salary: £38,205 to £44,263 (plus up to 21% pension and £10,000 relocation package)
31 days of holiday, bank holidays, and flexible & hybrid working options available
Post Type: Full Time
Closing Date: Friday, 24 January 2025

Application Instructions: Please submit a CV and covering letter.

We are dedicated to promoting equality and inclusivity, fostering an environment where everyone feels welcome. We especially encourage applications from individuals who are underrepresented at the University of Hull, including those from global majority backgrounds, individuals with disabilities, LGBTQI+ individuals, and women, particularly for our Grade 9 and 10 roles.

BENEFITS:

  • Up to 21% pension
  • 31 days holiday + bank holidays
  • Relocation package

THE ROLE:

Process Improvement Analyst

IT Services (ITS) plays a crucial role within the new Infrastructure Services Directorate, which also includes the University Estates & Facilities Directorate.

Technology Services, where this position is based, is a new department within IT, responsible for overseeing the university’s strategic platforms. This shift aims to establish consistency and governance across the university’s technologies, including platforms like the University’s Data Exchange (UDX), Student Information Systems, ServiceNow, Salesforce, and the new ERP.

The Process Improvement Analyst will join a Product Team, serving as a change advocate across the organization. The role involves analyzing existing processes, understanding system capabilities, and optimizing processes and systems to maximize operational efficiency with minimal technical customization. This approach supports the university’s ‘adopt, not adapt’ principle, prioritizing process changes over system modifications.

Key Responsibilities:

  • Identify inefficiencies and areas for process improvement across the organization.
  • Use data analysis to quantify process performance and address root causes of inefficiencies.
  • Collaborate with business stakeholders to define requirements, establish goals, and prioritize improvements.
  • Work with process owners to develop and implement strategies for process optimization, including standardized procedures, automation, and workflow redesigns.

For further details, please refer to the full Process Improvement Analyst job description.

For an informal discussion about the role, please contact Edward Stabler, Talent Acquisition, at e.stabler@hull.ac.uk.

Source: From Company Career Page and Other Job Boards

Link: https://jobs.hull.ac.uk/Vacancy.aspx?ref=UOH-TA-0331