Product Lead @Moniepoint Group

Job Description

Responsibilities

Business Development

• Work closely with Business Leadership in driving key objectives and results for the business unit.
• Own and develop relationships with partners, working with them to optimize and enhance our integration.
• Handle internal and external project communication.
  

User Discovery

• Create, plan and execute user research workshops that drive business objectives.
• Conduct user research using appropriate research methodologies.
• Systematically create and explore opportunities and solutions for ideas that solve customer problems.
• Distill and present research findings to key stakeholders.
• Work closely with designers in crafting ideas to test.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
  

Usability Testing

• Design and execute appropriate usability tests for a product or feature.
• Collate, analyze and report on findings to key stakeholders.
  

Product Design

• Develop, test & iteratively improve low-fidelity wireframes for features and products.
• Coordinate product design (high fidelity & prototypes) efforts using validated theories.
  

Product Development

• Defined tested and verified customer requirements to the engineering team, working closely with Technical Product Management to deliver features to required specifications.
• Perform quality assurance to ensure the solution being delivered is in line with the customer’s requirements.
  

Product Analytics

• Define, set up and monitor key product OKPs & KPIs in line with the business objectives.
• Gather and analyze customer feedback.
• Generate insights and recommendations based on product usage and report findings to stakeholders.
  

Other

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Report on common sources of technical issues or questions and make recommendations to the product team.
• Work closely with marketing in designing awareness, sales and go-to-market campaigns.
  

Requirements

• The candidate must have 5+ years of experience in product management in complex/matrix environments with some expertise in user experience. Preferably within a fintech or technology organization.
• Proficiency in various user research techniques.
• Proficiency in various user usability testing techniques.
• Proficiency in various user data analysis tools and techniques.
• Effectively and appropriately communicate with various internal & external stakeholders.
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• Strong experience in a dynamic product management role.
• Ability to efficiently manage and juggle multiple responsibilities.
• Experience in working with several cross-functional teams – engineering, marketing, legal, etc.
• Diplomatically present your findings across to encourage buy-in.
• Excellent planning, problem-solving and strategic thinking skills.
• Experience leading multiple and distributed teams.
• Solid experience in writing SQL queries
• Strong knowledge in generating process documentation
• Experience designing or creating user interfaces.
• Expertise in designing and scaling Logistics and Supply Chain Technology Solutions is an added advantage
  

Skills

• Understanding of web, mobile and backend technologies, and experience having technical discussions with engineering teams.
• The candidate must have worked in clear leadership positions, taking sole ownership for achieving overall business outcomes involving a number of stakeholders- internal and external.
• Background in product management and user research should include:
• Experience in creating a roadmap and prioritising in an environment with numerous stakeholders
• Proficiency in various user research techniques.
• Proficiency in various user usability testing techniques.
• Proficiency in various user data analysis tools and techniques.
• Experience making sense of ambiguous environments, to deliver measurable results through effective problem-solving.

• Reporting
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• High bandwidth & organisational skills
• Strong experience in a dynamic product management role.
• Ability to efficiently manage and juggle multiple responsibilities.
• Collaboration
• Excellent at communicating complex ideas and owning product narratives
• Experience in working with several cross-functional teams- engineering, marketing, legal, etc.
• A collaborative team player, who can lead from the front, but also be willing and able to roll your sleeves up and get your hands dirty.
• Excellent planning , Problem solving and strategic Thinking skills

What We Can Offer You

• Culture – We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
  

What To Expect In The Hiring Process

• A preliminary phone call with one of our recruiters.
• A panel technical interview with Business Leaders.
• A behavioural and technical interview with a member of the Executive team.
  

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

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