Product Manager, Emerging Channels @FirstBank
Job Description
DUTIES & RESPONSIBILITIES
· Identifies and implement trendsetter ideas in eCommerce within FirstBank by researching industry and related events, publications, and announcements.
· Locate, propose, screen and close potential / new business deals on eCommerce by contacting potential partners, discovering and exploring opportunities.
· Develop negotiating strategies and positions.
· Protect the bank’s value by keeping information confidential.
· Update job knowledge by participating in educational opportunities.
· Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
· Maintain and develop relationships with new and existing eCommerce customers in person, telephone calls, emails and meetings.
· Review FirstBank eCommerce Merchant agreement and ensure they meet the expected standards and are adequately executed.
· Create product awareness for Emerging Channels Business by leveraging on FirstBank’s Product Marketing and Sales channels.
· Responsible for the development of tailored product proposals and carrying out presentations for customers and SBUs.
· Review, track and provide Emerging Channels Business performance report for management use.
· Oversee the development, implementation and monitoring of Emerging Channels Business Processes and Procedures.
· Project Manage all eCommerce Deployments at all merchant locations.
· Comply with the principles and policies in the Information Security Handbook.
JOB REQUIREMENTS
Education
· Minimum Education: HND & BSC in any discipline
Experience
· Minimum of 5 years’ experience in electronic banking product development and support
· Knowledge of industry and electronic payment systems
· Consultative selling experience with good negotiation skills
· Strong interpersonal skills; people and stakeholders management skills
· Strong innovative skill
· Technical and business background
