Job Description
Jobs in Abuja, Nigeria.
Job Summary
We are looking for a dynamic and results-driven Sales Account Manager to join our team. This role will focus on maintaining and expanding our business within the Lagos Island area, developing and nurturing relationships with both existing and potential clients. The ideal candidate will create strategic solutions tailored to the business needs and work on both ongoing and project-based opportunities. The goal is to grow the client base, enhance customer relationships, and ensure ipNX captures a larger share of each customer’s budget by identifying new business opportunities.
Responsibilities
- Build and maintain long-term, trust-based relationships with high-volume clients, aiming for organic growth and achieving the company’s long-term objectives.
- Develop and execute marketing strategies that ensure consistent and coherent approaches in all client interactions, including both service delivery and maintenance.
- Engage with key decision-makers to implement strategic plans that retain and expand business within existing accounts.
- Create an annual plan detailing how to increase the company’s share of the client’s spending and identify new business opportunities within each assigned account.
- Gain a comprehensive understanding of client priorities and strategies, ensuring that ipNX continuously adds value to their organization.
- Design and implement effective account management strategies, including mapping relationships, managing opportunity pipelines, and generating relevant service offerings.
- Stay informed on competitive products, pricing structures, and overall market trends to effectively motivate key accounts to stay with ipNX.
- Maintain accurate data on key accounts to support decision-making and help shape account-specific strategies.
- Provide regular forecasts, reports, and analyses to guide business decisions related to the accounts.
- Foster positive relationships with both current and prospective clients within key accounts.
- Ensure sales volume targets and strategic objectives are met for assigned accounts.
- Coordinate with technical and service delivery teams to ensure high-quality service and customer satisfaction.
- Effectively manage projects, maintain profitability, and fully understand customer needs.
Qualifications and Requirements
- A Bachelor’s degree in Sales, Business Management, Marketing, Communications, Customer Relationship Management, Business Administration, or a related field (2.1/Upper Credit).
- Minimum of 5 years of experience in Key Account Management.
- 5 to 7 years of experience managing strategic accounts.
- Proven track record of driving opportunities from inception to revenue generation.
- Strong commercial acumen, with the ability to manage pipelines and coach teams through the sales process.
- Familiarity with Pursuit or other relationship/sales methodologies.
- Excellent business judgment, with a demonstrated ability to influence others and lead data-driven analyses.
- Ability to engage with stakeholders and penetrate accounts effectively.
- Strong analytical skills with the capability to think strategically and structure complex problems.
- Expertise in research, problem-solving, and analysis, with advanced proficiency in PowerPoint and Excel.
Source: From Company Career Portal/Other Job Boards.
https://docs.google.com/forms/d/e/1FAIpQLSeQzBuxTL_HB2Msy3o2-A1wBBULAwsiEKVTvjk8BGcV7KZ9eQ/viewform