Server L2 Linux Engineer @ Blue Pearl

November 8, 2024

Job Description

Jobs in Lagos, Nigeria.

Job Description

  • We are seeking a skilled Server L2 Linux Engineer to join our IT team. This role involves administering, maintaining, and supporting our Linux server environment, providing Level 2 support to ensure system stability, security, and performance.
  • The ideal candidate will have strong expertise in Linux operating systems, troubleshooting server issues, and supporting enterprise-level server infrastructure.

Key Responsibilities
Server Administration:

  • Manage and maintain Linux servers to ensure high availability, security, and optimal performance.
  • Perform regular system updates, patches, and software installations to keep systems current and secure.
  • Configure and manage server environments, including provisioning resources, setting permissions, and optimizing configurations.

Troubleshooting and Support:

  • Provide Level 2 support for Linux servers, resolving escalated issues and troubleshooting system errors.
  • Work with Level 1 support to investigate and resolve complex issues related to server performance, connectivity, and application configurations.
  • Escalate critical issues to Level 3 support or external vendors when necessary.

Monitoring and Optimization:

  • Continuously monitor system performance and conduct proactive maintenance to prevent issues.
  • Utilize monitoring tools to track server health, resource usage, and key performance indicators (KPIs).
  • Identify opportunities to optimize system performance, including load balancing, caching, and tuning settings.

Security and Compliance:

  • Ensure compliance with company security policies by implementing access controls, applying necessary security patches, and configuring firewalls.
  • Conduct routine security audits and participate in vulnerability assessments to protect systems from threats.
  • Document security incidents, troubleshooting steps, and resolutions for future reference.

Collaboration and Documentation:

  • Work collaboratively with IT teams, including network, storage, and application support, to ensure seamless integration across systems.
  • Maintain comprehensive documentation of configurations, processes, and troubleshooting steps to aid in future support efforts.
  • Communicate effectively with team members and stakeholders regarding system status, planned maintenance, and incidents.

Qualifications

  • Education: Bachelor’s Degree in Computer Science, Information Technology, or related field (preferred).
  • Experience: Minimum 3 years of experience in Linux server administration, with at least 1-2 years in an L2 support role.
  • Certifications: Red Hat Certified System Administrator (RHCSA) or similar Linux certification is a plus.

Skills and Competencies:
Technical Skills:

  • Strong proficiency with Linux operating systems (e.g., RHEL, CentOS, Ubuntu).
  • Knowledge of server monitoring tools (e.g., Nagios, Zabbix, or SolarWinds).
  • Familiarity with shell scripting (e.g., Bash, Python) to automate tasks.
  • Experience with server virtualization (e.g., VMware, KVM) and containerization (e.g., Docker, Kubernetes) is an advantage.
  • Understanding of network protocols (e.g., TCP/IP, DNS, SSH, FTP) and basic networking principles.

Soft Skills:

  • Strong analytical and problem-solving skills to troubleshoot and resolve issues effectively.
  • Excellent communication skills for clear and concise interaction with both technical and non-technical team members.
  • Detail-oriented with strong organizational skills to manage multiple tasks and document work effectively.

Source: From Company Career Portal/Other Job Boards.