Territory Manager @ Kyosk Digital Services
Job Description
Jobs in Lagos, Nigeria.
Job Overview
We are seeking a driven and commercially savvy candidate to join as a Territory Manager. This individual will manage an entire warehouse and market as a unified business entity, overseeing all aspects of the business, from operations to P&L accountability, budgeting, market performance, and people management.
Key Responsibilities
- Business Unit Performance: Oversee P&L management, ensuring profit maximization for the warehouse and market. Monitor performance against organizational KPIs, address any decline, and implement corrective actions to improve results.
- Revenue Generation: Collaborate with the commercial and purchasing teams to drive market revenue, offering insights on product pricing to boost margins. Work with the sales team to enhance product penetration and develop effective sales and marketing strategies.
- Strategy Implementation: Communicate and execute the business strategy, ensuring alignment with KPIs. Support the creation of pricing strategies based on market insights, competitor analysis, and customer feedback.
- Operations Optimization: Lead coordination with the head office and Functional Managers to ensure operational efficiency. Assist in refining SOPs to address any gaps and enhance operational performance.
- Inventory Control: Partner with the Warehouse and Loss Control Supervisors to ensure effective inventory management, stock control, and loss prevention. Work together to develop strategies for safeguarding warehouse inventory.
- Compliance: Ensure adherence to warehouse SOPs, operations, and HR policies, and drive team training to reinforce compliance. Conduct regular audits to assess operational gaps and compliance, taking immediate action where necessary. Ensure full compliance with health and safety regulations.
- Budget Management: Prepare and manage the annual budget for the business unit. Oversee budget utilization, control, accounting, and reconciliation to ensure financial goals are met.
- Market Insight & Advisory: Conduct regular market research and analysis to identify opportunities, understand competitor activities, and gather customer insights. Provide feedback to management and recommend adjustments as needed.
- People Management: Oversee recruitment, training, supervision, and performance evaluations for the team. Collaborate with HR to implement policies, manage performance, handle disciplinary actions, and ensure staff development.
Qualifications & Experience
- A Diploma in Business Management or a related field is required; a Bachelor’s degree is a plus.
- 4-6 years of experience in operations management within retail or FMCG sectors, focusing on business performance.
- Experience in managing end-to-end operations, including warehousing, logistics, sales, and business performance, is highly preferred.
- Strong understanding of business priorities and what is needed to drive success in a competitive environment.
- Proven ability to lead cross-functional teams with indirect reporting lines to achieve business goals and strategy.
Skills & Competencies
- Strong commercial acumen
- Operational excellence
- Team collaboration and leadership
- Effective people management
- Stakeholder engagement and communication skills
Source: From Company Career Portal/Other Job Boards.
